PRIVACY POLICY

ALO PHU QUOC TRAVEL CO., LTD (alophuquoc.com) would like to announce our personal information protection policy for consumers as follows:

1. Purpose and Scope of Information Collection

The website https://alophuquoc.com/ does not sell, share, or exchange customers’ personal information collected on the website with any third party. The personal information collected will only be used within the company to provide products and services to customers. When you contact us to register for information, chat with staff, post comments, or enter information to purchase services, the personal information collected by https://alophuquoc.com/ includes:

  • Full Name

  • Address

  • Phone Number

  • Email Address

  • Service-related information: Product name, quantity, delivery/service time, etc.

2. Scope of Information Use

Personal information collected will only be used internally by https://alophuquoc.com/ for one or all of the following purposes:

  • Customer support.

  • Providing information related to our services.

  • Processing orders and providing services and information through our website at your request.

  • We may send information about new products, services, upcoming events, or recruitment information if you register to receive email notifications.

  • Supporting customer account management; confirming and performing financial transactions related to your online payments.

3. Information Storage Time

For personal information, https://alophuquoc.com/ only deletes this data if requested by the customer. Please send your request to: kynghidaongoc@gmail.com.

4. Individuals or Organizations with Access to Personal Information

The following entities may have access to customers’ personal information:

  • ALO PHU QUOC TRAVEL CO., LTD.

  • Partners who have signed contracts to perform part of the services provided by the Company. These partners will receive information according to the contractual agreement (partially or entirely depending on the contract terms) to support users in using the services provided by the Company.

5. Address of the Information Collection and Management Entity

ALO PHU QUOC TRAVEL CO., LTD

  • Address: Group 1, Hamlet 4, Cua Can Commune, Phu Quoc City, Kien Giang Province, Vietnam.

  • Phone: 0901 108 801

  • Email: kynghidaongoc@gmail.com

  • Website: https://alophuquoc.com/

6. Means and Tools for Users to Access and Edit Their Personal Data

Personal information is collected through contact emails for ordering products sent to our email: kynghidaongoc@gmail.com or the hotline: 0901 087 801. You can contact the email address and phone number above to request https://alophuquoc.com/ to edit your personal data.

7. Mechanism for Receiving and Resolving Consumer Complaints Regarding Misuse of Personal Information

At https://alophuquoc.com/, protecting your personal information is very important. You are assured that the information provided to us will be kept confidential. We commit not to share, sell, or rent your personal information to any other person. https://alophuquoc.com/ commits to using your information only in the following cases:

  • Improving service quality for customers.

  • Resolving disputes and complaints.

  • When requested by law enforcement authorities.

We understand that your right to protect personal information is also our responsibility. If you have any questions or suggestions related to the privacy policy of https://alophuquoc.com/, or regarding the misuse of personal information, please contact our hotline at 0901 108 801 or email kynghidaongoc@gmail.com.